Top of Page

Fraud Prevention Center

Putting customers first since 1901.

Fraud Prevention

First National Bank Texas/First Convenience Bank is committed to providing our customers with current information and warnings about fraud and identity theft. New scams appear frequently, so please check this page from time to time for updates.

YOUR PRIVACY

First National Bank Texas/First Convenience Bank does not solicit customers' information via phone, text or email messaging. Should you receive any solicitations requesting account information (i.e. account number, Debit MasterCard® number, PIN, etc.), DO NOT respond. Please contact Customer Support at 800-677-9801 for First National Bank Texas or 800-903-7490 for First Convenience Bank. If you have any questions, please do not hesitate to contact us.

ONLINE THREATS

The Internet offers convenient access to entertainment, research, shopping and financial services from across the globe. This availability of a wealth of business and personal data presents a tempting target to criminals. Understanding the different types of online threats and taking preventative measures can help to keep you and your sensitive information safe.

Click the links below to read more about the different types of online threats:

IDENTITY THEFT

This is the act of impersonating someone by using that person's information, such as birthdate, name, address, Social Security Number, bank account, credit card, and other personal information without his/her knowledge. Identity theft usually leads to the thief gaining access to the victim's credit or bank account and sometimes is used for terrorist activities or for changing an identity.

DATA BREACH

A data breach generally refers to information that has been subject to unauthorized access. Often, the information is lost, stolen, or hacked. While data breaches seldom lead to fraud and rarely identity theft, failure to protect this type of information can result in significant fines or loss of revenue and other negative consequences.

UNDERSTANDING COMMON SCAMS

Most scams ask you to provide credit card, account information or your Social Security number. NEVER give out this information unless you initiated the call using a telephone number you have dialed and know to be legitimate. For a full list of common scams and terms, please visit the links below.