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Coronavirus COVID-19 Information Center

Putting customers first since 1901.

Coronovirus COVID-19 Response Updates

In this time of uncertainty, we want to assure you of our unwavering commitment to our customers, employees, and communities. We are vigilantly monitoring Coronavirus (COVID-19) developments around the clock and we are working harder than ever to provide you with the financial services you need to save, spend, and protect your money every single day.

To better respond to this rapidly changing environment, we are temporarily adjusting our hours at many in-store locations. Most of our in-store locations will be open Monday – Friday 10 a.m. - 6 p.m., Saturday 10 a.m. to 5 p.m. and Sunday 12 p.m. to 4 p.m. Select in-store locations may offer extended hours. Please use the Live Chat feature described below to confirm the hours at your local store. At this time, the hours at our freestanding branches remain unchanged.

As communities around the nation navigate modified daily routines, we want to provide you with the best alternatives to visiting a branch.

Live Chat

Live chat is available Monday - Friday from 8:00 a.m. to 7:00 p.m., Saturday from 10:00 a.m. to 5:00 p.m. and Sunday from 12:00 p.m. to 4:00 p.m. (CT). Click here to access Live Chat.

Customer Support

If you are calling our 24-Hour Personal Account Line and looking for information, click here to view a call tree to help you navigate through the system. The options listed may help you avoid longer wait times caused by increased call volumes.

Digital Banking

Our Digital Banking services provide 24/7 account access to make payments, view transactions, check balances, find an ATM and more. Not enrolled? Click here to enroll.

Beware of Scams:

Watch out for suspicious emails, text messages and fraudulent donation sites that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information such as usernames and passwords, make purchases or donations on spoof websites, or download malware onto your device by opening a malicious attachment. If you receive a suspicious email or text message, don't respond, click on any links, or open attachments. Verify the authenticity of any website before making a purchase or donation.

Our commitment to you:

As this situation continues to evolve, our customers, employees and communities remain our top priority. We are dedicated to providing you with exceptional service and meeting all of your banking needs.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at